Error 4001000

[MaxisCorey]

This means there is a problem with your account. So far it has been an invalid year in your Date of Birth. Contact Customer Service and let them know you have an issue with your account and you need to reverify your DOB.

Go to:
http://support.ea.com/app/ask

Enter:
Product: Darkspore
Platform: PC
Category: Account / Registration
Subcategory: Account creation / Changes

Click:
Live Chat

***WARNING*** Asking CS to change your name may result in your account being reset. You may lose your progress, items, edited heroes, etc.