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(Admin) All stats have been reset

Can you not unlock a hero? Did all your progress get reset to level 1? Are the elites impossible to defeat on a specific level?

(Admin) All stats have been reset

Postby Tribal_Espers » Tue May 03, 2011 4:20 am

Hey guys I was just wondering if an Admin can look into my account, I have the same problem as a few other people on here where i changed my mind and wanted to matchmake instead of solo playing so i logged out and now my stats have reset back to 0.
My cro level was almost 25 and i just started 8-1
really need to fix this bug, thanks fellas.

Just wanted to say awesome game guys, obviously there is a few things to iron out but i give you a 9/10!.
Keep up the good work!
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Re: (Admin) All stats have been reset

Postby MaxisKiwiboat » Tue May 03, 2011 12:02 pm

Restored. Sorry for the troubles.
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Re: (Admin) All stats have been reset

Postby Tribal_Espers » Tue May 03, 2011 2:10 pm

Back to normal :)
Thanks guys.
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Re: (Admin) All stats have been reset

Postby mellowtonin » Tue May 03, 2011 2:46 pm

I didn't realize it until now, but if it helps at all I'm pretty sure my level was reset at the same time as tribals...I just didn't realize it until morning because I went to bed after that game (which was right before his first post) and I do remember the blank helix log screen coming up
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Re: (Admin) All stats have been reset

Postby DarkOmen713 » Tue Sep 06, 2011 4:15 am

How do I get my stats back... My stats have been reset also??
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Re: (Admin) All stats have been reset

Postby Inquisitor_Laine » Tue Sep 06, 2011 5:10 am

Best thing you can do, DarkOmen713, is contact EA Customer Support directly. If at all possible, organise a Live Chat with them. They can help you more than we can on this matter ;3.
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